Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 6pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier, SMM, MBE or FedEx with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

Shipping costs per n. of items
Free Shipping Over
Shipping times
Quantity
From 1 to 3
From 4 to 6
From 7 to 12
From 13 to 18
From 19 to 24
From 25 to 30
From 31 to 36
From 37 to 42
From 43 to 48
From 49+
Italy
9
11
12
16
17
23
25
26
28
42
150
1-2 Days
Austria
15
16
30
45
60
74
89
103
118
191
250
2-3 Days
Belgium
15
16
28
30
31
46
48
49
51
109
250
2-3 Days
France
15
16
28
30
31
46
48
49
51
109
250
2-3 Days
Germany
15
16
30
45
60
74
89
103
118
191
250
2-3 Days
Spain
15
16
28
30
31
46
48
49
51
109
250
2-3 Days
Holland
15
16
28
30
31
46
48
49
51
109
250
2-3 Days
Switzerland
32
33
59
61
63
83
84
105
107
207
Nothing
2-3 Days
United Kingdom*
32
33
59
61
63
83
84
105
107
207
Nothing
4-5 Days
Norway
76
90
174
235
Not Allowed
Nothing
2-3 Days
United States
63
74
115
189
250
312
374
436
499
Not Allowed
Nothing
15-20 Days
Japan
103
151
226
Not Allowed
Nothing
7-10 Days
Hong Kong
103
151
226
Not Allowed
Nothing
7-10 Days
New Zealand
103
151
226
Not Allowed
Nothing
7-10 Days
Iceland
76
91
174
235
282
345
Not Allowed
Nothing
7-10 Days
Singapore
103
151
226
356
424
Not Allowed
Nothing
7-10 Days
South Africa
165
203
354
Not Allowed
Nothing
7-10 Days
Colombia
165
194
Not Allowed
Nothing
7-10 Days
Taiwan
165
194
Not Allowed
Nothing
7-10 Days
*England, Wales, Scotland, Northern Ireland

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch to courier will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.
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